Wednesday, September 25, 2013

Dell, a year later.

Well, after being given bad marks for their Windows 8 model lineup last year, Dell have been back to the drawing board and come up with some options that are more School-friendly.  It's nice to see the fight to take Dell private isn't interfering with the day-to-day business.  Well, at least not right at the moment.

After being given detention last year for the bizarre juxtaposition of the XPS 10 and the Latitude 10, Dell have done their homework and handed in a couple of decent assignments.  Or at least they turned up to class and made it look like they were working, the product looks promising but we haven't been able to assess it properly yet.

800px-Dell_wiki

Dell have been getting around doing roadshows for their clients again and at the one I attended recently, the sales guys came armed with a couple of new models that piqued my interest.  The first was a new 11 inch touch enabled Netbook available in Intel or AMD (pending confirmation), starting at AUD$500.  The jury was still out at Dell as to whether the machine would actually ship with an AMD (Kabini core) CPU, but the Intel version was confirmed.  It will bear the recently revived Celeron brand, which is just the Bay Trail Atom platform in (poor) disguise.  Having adopted the Clover Trail Atom this year, we can assume this will represent good computing power for the dollars.  That and a touch-screen for that money makes for a decent little device that should run Windows 8 quite competently.  Much better than the previous generations of Netbook, that were too crippled to even run Windows XP Starter Edition, which was one or two generations older than the current Windows OS at the time.  The device itself looks and feels nice too, but that's all I can say at this point.  The example I saw was a piece of wood and plastic, not actually a working example, and some specs such as the SSD/eMMC used were a little hazy, but it's clear that Dell are aiming this at schools, who previously bought up tons of these sorts of machines.  It'll remain to be seen whether those schools can wash the bad taste of old-school Netbooks out of their mouths and put down their fisher-price tablets or cheap-and-cheerful Chromebooks to consider this sort of device.

Dell is also packing a Surface competitor in it's new lineup.  By that I mean, they'll be selling an Intel Core i series tablet with a magnetic keyboard-cover.  Sounds familiar.  The Dell Surface knock-off isn't as pretty as the Microsoft device (I have no pictures to back that up, it wasn't allowed), but it is designed to be more serviceable, including things like a removable battery and some clue how you might open it up.  It does come with an active stylus - also like Surface - which should make those schools that drank the pen based computing Kool-Aid happy.  Pricing was indicated to be competitive with Surface Pro as well, so it looks like there might be a viable enterprise-grade alternative out there soon.

Not bad Dell.  I'd give you an A, but I'll wait until I'm able to mark your work first.  Last year, I went to two of these Dell Roadshow events, and this one had more interesting new gear than the last two put together.  Last year, all they had was the XPS-12, which was fine, but not student-friendly.  Nice to see some improvement.  I await further details and the NDA's to lift.

Tuesday, September 10, 2013

Surface Pro 2, Better for Schools (maybe)

After the announcement of Microsoft Surface last year, many schools got excited about the prospect of this highly capable device raising the bar for tablets in an education setting.  Then it shipped and the reality was that it was incredibly hard to get hold of, the service arrangements were poor, and the battery didn't have a full school day in it.

Microsoft-Surface-2

Recently though, word has leaked on a new and improved Surface Pro 2 is on the way, which thanks to Intel's new Haswell CPU architecture may promise more than a school day on battery as well as a RAM bump, a better kickstand and even some interesting accessories. There are even rumours of a new type cover that will contain a second battery (because although v2 may sport up to 7 hours battery, that's still not as good as competing Haswell devices).
the device was only available through retail channels, with the usual return-to-base-and-wait-until-the-next-ice-age warranty

Sounds great doesn't it?  It might even be released and available in time for the end of the summer school break... in the U.S!
Of course there's the catch, those of us in countries outside of the U.S. had to wait so long for Surface Pro last time that the tablet was practically obsolete by the time we saw it.  Moreover, the device was only available through retail channels, with the usual return-to-base-and-wait-until-the-next-ice-age warranty, making it even less appealing to education.

So, I guess I'm being pessimistic, but based on previous form, I have to say that while Surface Pro 2 could be the best tablet for schools, possibly the only thing likely to stop it is the company that makes it.  So there's a challenge Microsoft, prove me wrong!

Sunday, August 18, 2013

Digital Tourists

Maybe it's slightly off-topic for this blog, but I recently read this great article titled Kids Can't Use Computers... And This Is Why It Should Worry You and I thought I'd add my 2c worth to the debate.  After all, I've spent the last 15 years watching students and teachers use of and attitudes to Computers change.

Some time ago, a very intelligent man called Marc Prensky temporarily abandoned his intellect and coined the term "Digital Natives".  That term has probably been unfairly extrapolated on and taken out of context, but is largely taken to refer to those who were born in a world with computers and the internet and therefore can better use their "native" technological gadgets.  That theory is wrong.  Kids certainly don't have the fear of technology older generations might, but that's about where it ends.  A teacher/techie I know once used the term "Digital Contiki Tourists" which meant, to paraphrase a little -  they were on the tour bus, supposedly getting an appreciation for the actual natives, but all they want to do is hang out the side of the bus and go "wheeeheeyyy", hit the nightclub and go on the rollercoaster.

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Firstly though, I have to say although I did enjoy the article linked above, the author crosses the line more than once, slipping into the chest-pounding "I am UberNerd, Hear me Roar" persona.  Which, as he's a Linux fan reminds me again that this slight disconnectedness from reality is a little too common from that corner of the computing world.  In particular, the author opines:

"He asks what he needs to do, and I suggest he reinstalls Windows. He looks at me blankly. He can’t use a computer."

I don't believe the ability to install an operating system is a core skill the average user should need.  Sure, it's handy to know how, but I actually think the need to do this is a result of poor system design in the first place.

"While I was busy deleting my on-line accounts and locking down my machines, my friends called me paranoid and made jokes about tinfoil hats."

This is as a direct reaction to Snowden and PRISM?  Your friends were right, you are paranoid.  You're worried about privacy while happily blogging every second opinion that occurs to you?  Those two things are incompatible.  Also, traditional privacy doesn't exist on the internet, forget about it.

"When they hit eleven, give them a plaintext file with ten-thousand WPA2 keys and tell them that the real one is in there somewhere. See how quickly they discover Python or Bash then."

This is the author suggesting that you tease your own kids using wifi access as bait.  Now that's just being an arse.  How about the kids hide your car keys somewhere in the house and make you search a list of locations to find them.  Not so clever now you're late for work eh?

"Google and Facebook give kids money if they manage to find and exploit security vulnerabilities in their systems. In schools we exclude kids for attempting to hack our systems. Is that right?"

Yes, it is right.  I and every teacher I work with would agree to draw the line at any 'learning' that has the ability to negatively impact everyone else.  <sarcasm>Why don't we teach kids about combustion by giving them a box of matches and a can of petrol and letting them go nuts!</sarcasm>

... But I Digress.


Sorry for staring the article by going off on a somewhat negative tangent.  Despite that, I do agree with the premise of the article.  Modern computing is easy to use, which is a great thing when you need to get work done.  It just has a downside of no longer forcing people to learn as much about using their computing device, which means when things go wrong they feel more confused and affronted than ever before.  So, I've picked out the bits I don't agree with, now let's look at some positives:
Oh… I guess these days you must find that the kids know more about computers than the teachers….

This isn't just a teacher being offended at the suggestion that some hormonally imbalanced adolescents might be able to teach them a thing or two.  They probably could, but most of the time it'd be how to complete a level of Angry Birds.  The fact of the matter is, our little "Digital Natives" save documents and have no idea where they went or what they were called, and that's just the start of it.
The parents seem to have some vague concept that spending hours each evening on Facebook and YouTube will impart, by some sort of cybernetic osmosis, a knowledge of PHP, HTML [etc].

The parents?  How about the teachers, administrators and many involved in designing curriculum for the past decade?  Thankfully we may be out of that period now, but schooling for a while now has operated under the assumption that IT skills didn't need to be formally taught, that it could be 'integrated'.  Which meant teachers who "can't use computers" asked students who "can't use computers" to use computers in a vicious cycle of the blind leading the blind.  It even worked sometimes (because of better teachers, probably), just to muddy the waters.  But generally, it didn't and formal IT of some sort might even make a comeback soon.  Hurray!
Not really knowing how to use a computer is deemed acceptable if you’re twenty-five or over. It’s something that some people are even perversely proud of

I had to highlight this.  It's something I've noticed for a long time now.  It's usually the same person who sounds offended at the mere suggestion that they understand the thing they're using to access Facebook or Instragram.  Those that proudly espouse their ignorance like we should give them a medal for it.  These people that still think a person who can use a computer competently is some sort of 1980's stereotype, something straight out of "Revenge of the Nerds".  People I've known like this tend to extend this attitude to the knowledge of anything else they deem uncool.  These are the people Martin Luther King Jr. was talking about when he said "nothing in the world is more dangerous than sincere ignorance and conscientious stupidity".
Mobile has killed technical competence

Has it?  Mobile technology is still in its infancy and I really don't think it's that mature you can blame it completely.  Certainly a whole community of Android hackers was given life by mobile technology.  I will certainly concede though that the 'point, shoot, upload' mentality has dulled the average user.  This is a disappointing consequence of convenience, more than anything.  The real enemy here might be distraction.  It started with web-based games.  It's just too easy to waste time in class gaming, rather than waste time in class tinkering! ;)
Stop fixing things for your kids

Not a problem for most parents if this article is accurate.  Apparently they couldn't fix much anyway.  They probably know someone who can though, so it's a valid point and I'll certainly by trying this out with my own children when they're old enough.  "I had to fix my own computer sonny, and walk 30 miles through the driving snow in bare feet to get a copy of Asteroids, then another 30 for the joystick, then it took a week to load!".
A hundred years ago, if you were lucky enough to own a car then you probably knew how to fix it

These days, everyone should know how to install and remove software, and everyone should know how to change a tyre.  I get it.  But I 'tyre' (sorry) or the analogy, it's wheely bad (okay, I'll stop now).  Cars are probably the most recent, pervasive new technology that people can think of so they keep trying to liken computers to cars.  The fact of the matter is that computers are almost everywhere, and will be everywhere else eventually.  The need to understand them is greater.  There's a computer in my car, there's not a car in my computer!

So, I think it's evident that there's a problem.  The real question is, are we able to fix the problem, or has it got away from us?  The last decade of rapid technological change and increasing ease of use, against a backdrop of ignorant educational philosophy has probably driven the wedge too far.  I feel like we can stem the tide, but never turn it back.  Not a wholly cheerful way to end, but probably the most realistic way.

Friday, July 26, 2013

Will Acer be the post-PC era's first casualty?

UPDATE: - Acer have refuted the claim below in this official response.  ARN also dismisses the original article, and we've been contacted directly by an Acer BDM with a similar objection  We've received some assurance that Acer will still support education customers (see comments section, below), although to what level and whether it includes all customers in all regions remains unclear (if unsure, you should contact your local Acer person).

According to Channel News, Acer Australia has taken a serious hit from the recent decline in PC sales, and are reacting by scaling back their Australian operations, sacking staff, stopping manufacturing and ending field-service operations after seeing an almost 40% loss in sales.

This puts things in an interesting context for us as a school.  Have we just dodged a bullet?  The Acer w510 was one of a shortlist of devices in contention for our 1:1 computing program.  It only missed out by a narrow margin, but now that I hear quotes like these, some of which were sourced from Acer employees, I think I should be happy the Acer just missed out:
"Acer Australia will cease production of PC's for schools"

"The intent is to wind down all field service operations and move to a return to base warranty model across the board"

This reminds me of another recent disaster that befell a number of Australian schools when Optima went out of business.  While not that same level of disaster, this still doesn't look good for those relying on onsite service contracts.

Of course, Acer will still be able to service their equipment, albeit in a return-to-base manner, but it would seem they now intend to operate more like a Samsung, ASUS or Apple in future.  Leaving the Enterprise hardware supply to the big boys (Lenovo, Dell and HP).  Enterprise wont miss them, but I'm sure some schools and small businesses will.

Thursday, July 25, 2013

Did Google just disrupt IT in the Classroom?

I think they did, and for $35 no less!

The recent announcement of the Google Chromecast creates some interesting possibilities for streaming content to TV's and projectors in classrooms.  Sure, I know what a lot of people are thinking - AppleTV can already do this.  But the difference here is that this is genuinely cross-platform, and not content dependent.  Unlike the AppleTV, you don't have to worry about whether the app you want to stream supports it.  Because it's relying on the Chrome browser to initiate the stream you're effectively locked in to web content, which is actually a good thing as far as I can see.  We know The Cloud is the future of education, so this helps accelerate that switch by encouraging teachers to think in a "cloud-first" way.  Let's also not forget that you can use this from any Windows, Mac, Android, Chrome OS or iOS device, so schools with multi-platform or BYOD environments should love it.
We know The Cloud is the future of education

The way the Chromecast works is limited, in that I assume you can't just broadcast everything that's happening on your screen like you can with something like MiraCast, but it bears the tradeoff that the Chromecast device is largely autonomous in the process, so once the stream is started the end-user stands less chance of interfering with it accidentally and they can continue using their device as normal.

[youtube=http://youtu.be/Tp9VA71eBew]

It's early days yet, so it's unclear if the little gadget works exactly as it appears, but at this point, who cares?  For $35 you can bet we'll be trying it out, and even if you only get half the expected functionality, at that price it's still great value!

... now all they need to do is release it outside the US!:

Ashampoo_Snap_2013.07.25_10h00m36s_009_

We Have Liftoff!

We're done!  I know there's still work to be done supporting the initiative, but our 1:1 program has been officially launched - and Houston, we don't have a problem.  The computers were distributed to students and parents at a series of presentations given last week and early this week.

The turnout was great, and the reaction of both parents and students was similarly great.  Our little Windows 8 based Envy x2's impressed both them and us.  They have an appealing aesthetic and a sturdy quality about them, both of which parents like to see.

Our presentation to parents was a mix of playing hardball with the "care and use" message whilst trying to convey some excitement about the program.  We used a bit of video in our presentation.  My favourite was this ad for Windows 8 (see below), which uses a young boy, very close to the age of our students to show that Windows 8 is easy to use (which it is, given the right device):

[youtube=http://youtu.be/ckEGxTeEOtE]

Our presentation content was reasonably good, and our delivery improved with each one.  We learned a few things about what's important to parents, so next time around we should be able to refine and improve the process, and the program itself.

Thursday, July 18, 2013

Windows 8 Apps for Education

With our new Windows 8 tablet program about to debut, I thought I'd post some resources.  The app environment for Windows 8 (through the Windows Store) has got off to a good start with a lot of new software available in the store.  There are about 100,000 apps available at the time of writing, according to metrostorescanner.com. So here are a few lists of apps relevant to education:

That'll do for now.  There are more apps being added every day, I'll update with more lists as I find them.